Privacy Policy

Last Updated: December 14, 2025

1. Introduction

A8E Holdings Ltd. ("Company", "we", "us", or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website paean.ai and use our hardware products (Paean Ring, Note, Pocket) and services.

2. Data Collection & The "Zero-Knowledge" Promise

At Paean, we operate on a fundamental principle: Your Cognitive Data belongs to you. unlike other tech giants, we do not monetize your personal thoughts, biometric data, or voice recordings.

  • Biometric Data: Stored locally on your device or encrypted in your private cloud instance.
  • Voice Recordings: Processed for transcription and deleted immediately from processing servers, remaining only in your secure storage.
  • Usage Data: We collect anonymous telemetry to improve hardware performance, which cannot be traced back to individual users.

3. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site and our mobile application.

4. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your subscription and hardware orders.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

A8E Holdings Ltd.
Email: hi@a8e.ai