Privacy Policy

1. Introduction & Zero-Knowledge Promise

A8E Holdings Ltd. ('Company', 'we', 'us', or 'our') respects your privacy. At Pæan, we operate on a fundamental principle: Your Cognitive Data belongs to you. Unlike other tech giants, we do not monetize your personal thoughts, biometric data, or voice recordings.

2. Information We Collect

We collect information you provide directly, including name, email, and shipping address when you make a purchase or subscribe to our services.

• Biometric Data: Stored locally on your device or encrypted in your private cloud instance.
• Voice Recordings: Processed for transcription and deleted immediately from processing servers.
• Usage Data: We collect anonymous telemetry to improve hardware performance, which cannot be traced back to individual users.

3. How We Use Your Information

We use your information to: process orders and subscriptions, provide customer support, send service updates, improve our products and services, and comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS. Health data collected by Pæan devices is encrypted both in transit and at rest.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your data preferences in the app settings or contact us at hi@paean.ai for assistance.